top of page

FREQUENTLY ASKED QUESTIONS

RETURN POLICY!

 

There are absolutely no refunds on custom wig orders. There is a 25% cancellation fee of your TOTAL ORDER for ALL cancelled wig orders after 24 hours. If you are unsatisfied with your wig after receiving it, I will try my best to accommodate it to your liking. But no refunds or exchanges will be rendered so please, read the information above to ensure you are ordering the correct wig and making sure your understand the turnaround time. 

By submitting your order you are acknowledging that you have read and understood our refund and return policy.

 

Shipping: Free for orders over $200. The shipping for for orders under $200 is $10 priority Shipping for all orders are 5-7 business days.

 

In Delivery is available locally only.

 

Sales tax is 6%

Privacy Policy

Your privacy is important. Dalewilace.com  respect that.

DaLewiLace.com has created this privacy statement in order to demonstrate our firm commitment to privacy. Da Lewi Lace does not ever share your information with other companies or advertisers without your explicit permission. Your privacy is your right and we respect that.

Security

This site has security measures in place, by SLSecureShopping, to protect the loss, misuse, and alteration of the information under our control. 

 

How do you get my consent?

When you provide Da Lewi Lace with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, Da Lewi Lace imply that you consent to Da Lewi Lace ollecting it and using it for that specific reason only.

 

Payments

We use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.

bottom of page